Welcome to Urban Shift Dubai. By entering into and using our website www.urbanshiftdubai.ae, and booking our moving and relocation services, you agree to comply with the terms and conditions detailed below. Take some time and go through the terms before using our website and services. If you do not agree to our terms and conditions, avoid using our website and booking our services.
Our Services
Urban Shift Dubai provides professional moving and relocation services in Dubai. The services include home moving, villa moving, apartment moving, office moving, furniture moving and packing, storage services, and loading and unloading services. All the above services are provided in line with the terms set out herein.
Bookings & Payments
Our bookings can be done either on our website, telephone, WhatsApp or email. Booking will be done only after receiving the required information and confirmation of payment if there is any. We reserve the right to refuse, re-schedule or cancel any booking in case of any erroneous information or non-payment.
Customer Responsibilities
It is expected of the customers to provide accurate and complete details about the moving process regarding the pick-up place, the delivery place, a full list of all goods and any other special needs. All the property of the customers should be prepared for transportation on the scheduled day. Urban Shift Dubai will not hold itself accountable in the event of delays and extra charges as a result of providing false or misleading details.
Limitation of Liability
Our professionals are always careful while handling the property of the customers during moving. However, Urban Shift Dubai shall not be held liable for any loss, damages, and delays which might arise from events which are out of the control of Urban Shift Dubai. These may include natural calamities, road accidents, governmental restriction, or third party actions.
Website Usage
The user agrees to utilize the urban shiftdubai.ae website for lawful purposes only. Actions that may jeopardize the performance, safety, and availability of the website are not allowed. The user is not supposed to perform actions including hacking, cracking into unauthorized sections of the website, spamming, downloading malware, and other cyberattacks.
Cancellations & Refunds
Cancellation must be done in good time. Your eligibility for a refund, when necessary, shall depend on the terms of your booking and mode of payment chosen at the time of booking. It is important to go through the cancellation policy before booking.
Governing Law
The Terms & Conditions stated herein are governed by the laws of the United Arab Emirates. Disputes arising from the use of the website will be settled exclusively in the courts of Dubai, UAE.
Changes to These Terms
Urban Shift Dubai reserves its sole and exclusive right to update or change the Terms & Conditions at any point of time without giving any notice in advance. All modifications become effective immediately after their posting. We encourage our users to visit this page from time to time to review changes.
Contact Us
If you have any questions about these Terms & Conditions or would like more information about our services, please get in touch with us using the details below:
📧 Email: urbanshiftdubai@gmail.com
📞 Phone/WhatsApp: +971 56 946 3786
📍 Location: Dubai, United Arab Emirates